This article introduces the different parts of the User Management page to help you find your way around the Wowza Video user interface. You must be an org owner to view this page.

To view the User Management page, click your user profile in the upper left of any screen, then click User Management under Organization. 

The information below contains all of the configuration options and definitions available to manage Wowza users for an organization's account:

The Users list includes each user's name, email, and role(s). 

The Actions column in the list allows an org owner to Edit or Remove a user's account.You can also Add a new user.

• Add User – Adds a brand new user to the Users list.
  • First Name – The first name of the user.
  • Last Name – The last name of the user.
  • Email Address – The email address for the user.
  • Roles  –  Assign a role or roles to a user to give them different levels of Wowza access. Users can have multiple roles. There can only be one Organization Owner. To change the Organization Owner, you must contact support. When you add a user, the person receives an email with instructions to set their password.
    • Organization Owner –  This role  can sign in and use Wowza Video features, has complete accesss to the organization and its users, and is an admin role for Wowza Video.
    • Wowza Video User  – This role can sign in and use Wowza Video features. This role cannot access billing information or user management.
    • Billing Manager – This role can sign in and access billing information. This role cannot access user management.
    • Support User– This role can create and manage Wowza support tickets, but cannot access Wowza Video product features, billing information, or user management.
    • Advanced Wowza Video User  – This role can sign in and use Wowza Video features and advanced Wowza Video features listed under the Advanced section of the main navigation like transcoders. This role cannot access billing information or user management. 

• Edit User– Updates an existing user on the Users list.
  • Roles  –  Assign a role or roles to a user to give them different levels of Wowza Video access. Users can have multiple roles. There can only be one Organization Owner. To change the Organization Owner, you must contact support. When you add a user, the person receives an email with instructions to set their password.
    • Organization Owner –  This role  can sign in and use Wowza Video features, has complete accesss to the organization and its users, and is an admin role for Wowza Video.
    • Wowza Video User  – This role can sign in and use Wowza Video features. This role cannot access billing information or user management.
    • Billing Manager – This role can sign in and use Wowza Video features. This role can access billing information. This role cannot access user management.
    • Support User– This role can create and manage Wowza support tickets, but cannot access Wowza Video product features, billing information, or user management.
    • Advanced Wowza Video User  – This role can sign in and use Wowza Video features and advanced Wowza Video features listed under the Advanced section of the main navigation. This role cannot access billing information or user management. An organization owner must have Advanced enabled through the User & Organization page to be able to assign this user role to a user.

See the Manage Users article for instructions on how to manage your users in Wowza Video.