Account usage page in Wowza Video

This article introduces the different pieces of Account Usage to help you find your way around the Wowza Video user interface. The Account Usage page shows aggregated usage data in units of measure (UOMs) for an entire account. You also have the ability to drill down to view account usage by dates and specific start and end times for a particular day.

You can use the date filters to select dates to filter your usage data by to compare usage data against your Wowza invoices. Anyone with an organization owner, billing manager, or Wowza Video user role can view the account usage. 

Note: You'll see usage data and UOMs relevant only to your active or previously active Wowza Video or Wowza Streaming Cloud subscriptions.

Keep in mind the following important caveats about the usage data:

• There may be up to a 12-hour delay for aggregated usage​.

• There may be up to a 24-hour delay for high-water mark usage.

• There may be up to a 3-6 hour delay for disaggregated usage.
• Data is only available for paid subscription accounts, not trial accounts. 

Account usage page

The Account Usage page contains aggregated usage data for your account. Fields include:

• Date range picker – Select a time period to filter to a specific timeframe and get aggregate usage by UOM for the selected timeframe. The default range is for the last 30 days.

  Note: Aggregated usage prior to 7/22/2022 will not offer a drilldown into disaggregated usage.

  • From – Select a start date for the time period to filter by.
  • To – Select an end date for the time period to filter through.
  • Filter Date – Click to filter the usage data in the Account usage list by the start and end dates you set to filter by.
• Dashboard  – Includes a dashboard of our most common high-level usage metrics for Wowza Video users. Click a metric to drill down to see the usage by dates.
  • Hours Streamed – The total number of hours that live streams ran and the total duration of all encoded videos being encoded for an account.
  • Hours Viewed – The total number of hours viewed across all live streams and videos. For example, for a one-hour live event with 10 viewers, 10 hours of viewing is billed. If one of those viewers views only half of the event, 9.5 hours is billed. 
  • Hours Streamed (4K) – The total number of hours that 4K live streams ran and the total duration of all 4K encoded videos encoded for an account. 1081p and above is considered 4K.
  • Hours Viewed (4K) – The total number of hours viewed across all 4K live streams and 4K videos for an account. For example, for a one-hour live event with 10 viewers, 10 hours of viewing is billed. If one of those viewers views only half of the event, 9.5 hours is billed. 1081p and above is considered 4K.
  • Peak Storage – The peak amount of video storage your account used for the selected time frame in GBs. If the time frame is in the past, Peak storage displays the amount of storage that was used and billed. If the time frame includes the current billing period, Peak storage displays the greatest amount of content stored in Wowa Video to date in the billing period. It isn't necessarily the amount you'll be charged, since peak storage isn't calculated until the billing period closes.

    Note:

    • Peak Storage will only display for usage since October 2023.
    • On January 1st each year, we archive Peak Storage data for the year before the previous year. For example, On January 1, 2025, we archive Peak Storage data for 2023 and it will no longer be available in Wowza Video's account usage pages. This means that you can still filter data more than 12 months back, but the peak storage usage will only display for the current and previous year.

  • Account usage list – An aggregated list of your account usage by Type and Usage. For example, if you had a standard Wowza Video account which usually includes Hours Streamed to Additional Targets, Hours Streamed to Additional Targets (4K), and Passthrough Hours, those are the types of usage you would see in the list. If Real-Time Streaming was enabled, then Real-Time Streaming would display. Click a Type to drill down to see its usage by dates.
    • Type and Usage – Account usage possibilities include: 
      • Hours streamed to additional targets – The total number of hours that live streams streamed to additional stream targets. 
      • Hours streamed to additional targets (4K) – The total number of hours that 4K live streams streamed to additional stream targets in an account. 1081p and above is considered 4K.
      • GBs viewed – The total number of GBs viewed across all live streams and videos for an account. 
      • Transcoded hours – The total number of live stream transcoder processing hours for an account.
      • Passthrough hours – The total number of live stream passthrough hours for an account.
      • Real-Time Streaming – The total live real-time streaming, in GBs, in your account.
      • Cloud bandwidth – The total number of GBs viewed across all live streams for an account.
      • Cloud egress – The total amount of traffic that left Wowza Video for Wowza CDN and custom stream targets for every 24x7 and/or live event stream and transcoder and the total amount of traffic generated by pulling videos from storage in the account. 

  To drill down, click a Type on the Account Usage page or click a box on the dashboard under the date filter to go to the Detail page for the usage metric you clicked. You'll see a breakdown of the data by dates and their usage.

  Detail page

  The Detail page contains broken down aggregated usage data for the Type, like Hours streamed to additional targets or dashboard metric you clicked on the Account Usage page. Fields include:

  • Date range picker – Select a time period to filter to a specific timeframe and get aggregated usage data for the selected timeframe. The default range is for the last 30 days.
    • From – Select a start date for the time period to filter by.
    • To – Select an end date for the time period to filter through.
    • Filter date – Click to filter the usage data in the Account usage list by the start and end dates you set to filter by.
  • Export all usage – Click to download a .csv file of all of the usage data for the timeframe you selected. 
  • Account usage list – An aggregated list of your account usage by date, total usage, and relevant data points dependent on the UOM. Click a date to drill down to see usage by start and end times for the day you selected.

  From the Detail page, click a date on the Detail page to go to the Day Detail page to see a breakdown of the day by start and end times with usage for the day you selected.

  Day Detail page

  The Day Detail page contains broken down disaggregated usage data for the Date you selected on the Detail page, like Jan 29, 2024. Fields include:

  • Date range picker – Displays the time period you selected either on the Account Usage page or the Detail page. It's disabled on this page.
    • From – Displays the start date for the time period you filtered by on the previous page. It's disabled on this page.
    • To – Displays the end date for the time period you filtered through on the previous page. It's disabled on this page.
    • Filter data – Usually filters the data. It's disabled on this page.
  • Export all usage – Click to download a .csv file of all of the usage data for the timeframe you selected. 
  • Account usage list – A disaggregated list of your account usage by start time, end time, type, and usage total for the date you selected on the Detail page.