Smarter Closed Captioning: How Wowza Enhances Accessibility and Streaming Workflows 

In the ever-evolving world of live streaming, delivering high-quality, accessible content isn’t just a convenience—it’s a necessity. Viewers across the globe rely on closed captions for accessibility, comprehension, and engagement. However, legacy captioning workflows often introduce complexity, errors, and inconsistencies, making seamless caption support a critical need for broadcasters. Wowza’s enhanced closed captioning capabilities provide a smarter, more reliable solution to these challenges. 

The Challenge: Broken Captions and Inefficient Workflows 

Many broadcasters struggle with broken captions, lost styling, and cumbersome workarounds due to outdated or fragmented tools. Key issues include: 

  • Broken Captions: Complex character sets often fail to display correctly when extracting CEA-608 captions from a CEA-708 source, leading to missing or garbled text. 
  • Loss of Styling: Positioning, font formatting, and other publisher-defined styles are frequently lost, diminishing the overall viewer experience. 
  • Workarounds Create Inefficiencies: Broadcasters often resort to third-party tools or manual interventions to fix captioning issues—adding unnecessary time, cost, and complexity to their workflows. 

The Solution: Smarter Closed Captioning with Wowza 

With enhanced CEA-708 caption support in Wowza Streaming Engine (WSE), broadcasters can now deliver fully intact captions that preserve both content and style. The key benefit of 708 captions over 608 is their enhanced customization options, allowing for greater flexibility in font styles, colors, sizes, and positioning, making them significantly more accessible for viewers with different needs, especially when compared to the limited capabilities of 608 captions which are restricted in their display features; additionally, 708 captions can support multiple languages simultaneously while 608 is limited to only two languages. 

1. Streamlined Workflows 

Wowza eliminates the need for external tools or complex workarounds by natively supporting seamless CEA-708 passthrough and WebVTT conversion support for web players. This ensures captions are delivered accurately and consistently, saving time and reducing operational costs. 

2. Engaging Audiences with Proper Styling On Any Device 

 With support for both WebVTT and Embedded caption formats, Wowza empowers viewers with flexibility in how captions are displayed, increasing engagement and accessibility. By preserving publisher-defined styles—such as fonts, colors, and positioning—Wowza ensures a seamless viewing experience that maintains both content integrity and accessibility. This dual-format capability distinguishes Wowza, allowing content creators to meet diverse audience preferences while ensuring compliance with accessibility standards. 

3. A Solution Built for Global Reach 

With robust support for multiple character sets and any number of languages, Wowza enables broadcasters to reach diverse, international audiences. Whether streaming content in English, Spanish, Chinese, or any other language, Wowza ensures captions or subtitles display correctly and comprehensively. 

4. Future-Proofing Your Streaming Needs 

As streaming technology continues to evolve, Wowza’s captioning solutions are designed to adapt. Whether it’s live events, VOD content, or regulatory compliance, Wowza ensures broadcasters stay ahead of the curve with smarter, more scalable workflows. 

Why It Matters: Market Differentiation and Broadcaster Appeal 

The enhanced CEA-708 caption support not only solves persistent captioning issues but also positions Wowza as a leader in the industry. Broadcasters benefit from: 

  • Global Compliance: Meeting regulatory and audience expectations in regions where 708 captions are critical, such as APAC and Eastern Europe. 
  • Enhanced Broadcaster Appeal: By ensuring captions maintain their intended styling and position, Wowza becomes the preferred solution for professional publishers. 
  • Increased Accessibility: More accurate and readable captions mean improved accessibility for audiences who rely on them for comprehension. 
  • Caption conversion so captions can be displayed on any device or player. 

Work Smarter, Not Harder with Wowza 

At Wowza, we believe in empowering developers and broadcasters with tools that reduce complexity and enhance content delivery. Our enhanced captioning support is part of our broader commitment to providing Smarter Workflows that: 

  • Streamline Your Workflow: “Say goodbye to fragmented tools. With Wowza’s Smarter Workflows, seamlessly integrate streaming, analytics, and content creation all in one platform.” 
  • Engage Audiences Like Never Before: “Capture, clip, and captivate in real-time. Create shareable moments that keep your audience coming back.” 
  • Build for Global Reach: “From captions that speak every language to analytics that track every stream, Wowza’s smarter workflows are designed for a global audience.” 
  • Future-Proof Your Streaming Needs: “Whether it’s live events, VOD, or global accessibility, Wowza’s smarter workflows keep you ready for what’s next.” 

Get Started Today 

Ready to enhance your captioning workflows? Explore Wowza Streaming Engine’s advanced captioning support and see how our smarter workflows can elevate your live streaming experience. Learn More

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About Jeff Reese

Jeff Reese has been in the video industry for over a decade, with the past six years dedicated to Wowza. As the Product Manager for Wowza Streaming Engine, he has worked with every implementation type, helping to design and optimize customer workflows and architecture. Jeff also plays a key role in keeping Wowza Streaming Engine at the forefront of video technology. Beyond product management, he has contributed by writing modules for Wowza Streaming Engine and configuring hardware for Wowza’s cloud solutions.