Wowza Solutions Engineering Services
The video engineering expertise you need to accelerate your next project. Focus on your business, not your infrastructure.
Teams that are new to building video systems, have limited resources, or are developing complex workflows can face challenges around performance and stability. Wowza Solutions Engineering Services gives you extended access to certified Wowza experts.
Establish your live video ingest, transcoding, and delivery pipelines
Reach all audiences with Live and Live-to-VOD Adaptive Bitrate (ABR) workflows
Integrate AI-powered video services at the edge for cost efficiency
Optimize egress and infrastructure costs without sacrificing reliability
Build a professional, proprietary, monetizable streaming service
Support ultra-low latency codecs and protocols for real-time video workflows
Design a multi-region live video architecture for monitoring remote work sites
Review system security and compliance standings
Monitor remote facilities in unreliable or constrained network conditions
Set up transcoding and transmuxing workflows for reliable, efficient delivery
Extract event signals and capture data from video for logging and alerting
Modernize aging fleets and add intelligence to older cameras and devices
Set up chain-of-custody for critical video evidential data
Add value to your business by integrating rich video data into third-party systems
Validate redundancies and failovers before a major launch
Delivered by certified Wowza engineers and tailored to meet your specific business goals, whether you’re launching your first stream, fine-tuning an existing workflow, or implementing a complex enterprise architecture.
Our Service Packages
Choose the package that fits your deployment needs
Launch
Quick Start + Workflow Validation
For new deployments that need rapid setup and expert validation.
Ideal For
- Single-instance deployments
- Standard ingest-to-delivery workflows
- Teams implementing Wowza for the first time
- Projects that need to go live quickly with expert oversight
What’s Included
- Guided installation and configuration
- Validation of source connections, recording, and playback
- Basic performance and workflow health review
- Live Q&A enablement session
Deliverables
- Working, validated streaming workflow
- Configuration summary and next-step recommendations
- Recorded enablement session
Optimize
Architecture Review + Performance Tuning
For existing deployments that need improved stability, scalability, or cost efficiency.
Ideal For
- Customers experiencing scaling bottlenecks
- Deployments preparing for higher traffic or major launches
- Teams seeking redundancy validation
- Workflows requiring infrastructure or cost optimization
What’s Included
- Comprehensive architecture review
- Encoding and delivery workflow analysis
- Performance and resource utilization assessment
- Security and redundancy evaluation
Deliverables
- Architecture review presentation
- Prioritized optimization plan
- Recorded consultation session
Accelerate
Production Architecture + Full Implementation
For production-grade or enterprise deployments that require end-to-end architecture design and enablement.
Ideal For
- Multi-component or multi-instance deployments
- High-availability and redundancy design
- Kubernetes or containerized environments
- OEM embedding scenarios
- Security-sensitive or distributed deployments
What’s Included
- Advanced installation and configuration
- End-to-end workflow design (encoding, delivery, redundancy, security)
- Performance benchmarking and fine-tuning
- Custom enablement for administrators and operators
Deliverables
- Validated end-to-end streaming architecture
- As-built documentation
- Recorded enablement session and reference materials
Care
Flexible Architectural Access
For teams that require continued access to senior Wowza expertise for evolving or complex environments.
Ideal For
- Custom deployments and integrations
- Kubernetes and container optimization
- Custom module development
- Pre-launch capacity and performance reviews
- Strategic roadmap alignment
What’s Included
- Priority access to senior Wowza streaming architects
- Flexible expert-hour engagement model
- Reference architectures, tuned configurations, and custom code
- Ongoing architecture validation and improvement
Expert Solutions. Done the Wowza Way.
When you work with Wowza Solutions Engineering Services, you work directly with the engineers who understand the platform at its core. We design, validate, and optimize streaming architectures for real-world production environments, not hypotheticals.
Built by the Engineers Behind the Engine
Direct access to senior streaming architects with deep expertise in protocol bridging (RTSP, SRT, WebRTC, HLS), redundancy design, and distributed deployments.
Reduce Deployment Risk
Avoid scaling and encoding bottlenecks. Eliminate single points of failure. Validate redundancy and failover before production.
Production-Grade Architecture
Design and tune deployments across cloud, on-prem, edge, containerized, and air-gapped environments, including GPU and ARM optimization.
Complex Deployments, Done Right
Support multi-site fleets, Kubernetes orchestration, security-sensitive environments, and OEM applications.
Practical Knowledge Transfer
As-built documentation and working sessions grounded in your actual configuration so your team can operate with confidence.
What are the different Wowza Solutions Engineering Services offerings?
Wowza’s Solutions Engineering Services includes three bundled services packages: the Launch Package, the Optimize Package, and the Accelerate Package. There is also a Care Plan add-on option for things like specific project work or custom deployment work, which is scoped and priced based on specific needs, and includes quarterly reviews and proactive tuning.
What is included in The Launch Package?
The Launch Package includes one day of work. This package is ideal for new Wowza customers who are looking for rapid setup, validated workflows, or team training and enablement.
What is included in The Optimize Package?
The Optimize Package includes two days of work. This package is focused on improving performance and scalability, and is ideal for any Wowza customer looking for help reviewing and tuning their architecture for peak efficiency.
What is included in The Accelerate Package?
The Accelerate Package includes three to five days of work. This is a strategic package for enterprise deployments that need assistance with design and enablement. This package is ideal for Wowza customers who need end-to-end implementation or training.
What is included in The Care Plan Add-On?
The Care Plan add-on option is an ongoing engagement, scoped on a per-project basis, for customers that need deep customization, ongoing support, or proactive tuning. Any Wowza customer that has a highly-customized deployment and is seeking continuous optimization and improvement of their system should get in touch to scope out what this would involve for their specific use case.
